Commuters use their smartphone to connect them to the nearest moto driver, sharing their pick-up spot using the closest landmark where there aren’t street names.
Sensors on the drivers’ smartphones monitor how well they drive, which gives commuters peace of mind. Drivers that fall below an acceptable level are removed from the app – encouraging them to adopt better driving behaviours. Commuters also rate their experience after each ride. Commuters pay for their rides by loading money onto their SafeMotos wallet using mobile money, credit card or cash.
Motos are a popular form of transport in Kigali because they are fast and cheap. According to the Rwanda Utilities Regulatory Authority, Kigali has 20,000 motorcycle taxi drivers who complete around 200,000 trips daily. In Rwanda, moto accidents are the second leading cause of death after HIV/Aids. Eight out of ten road accidents in Kigali involve motos.
